Privacy Policy – Daya Transformational Coaching

1. Introduction

At Daya Transformational Coaching, we respect your privacy and are committed to protecting your personal data. This notice explains how we collect, use, and store your information in line with the UK GDPR and the Data Protection Act 2018.

2. Who we are

Daya Transformational Coaching provides personal and professional coaching services.

Contact details:

Email: Info@dayacoaching.co.uk

Phone: TBC

Address: Daya Coaching Ltd, 1 Eastward, Harry Weston Road, Binely Business Park, CV3 2UB

3. The personal data we collect

We may collect:

Name, email address, phone number, postal address

Payment details (processed securely via our choosen payment provider)

Information you share during coaching sessions

Website usage data (via cookies – see section 8)

4. How we get your personal information

We collect data directly from you when you:

Enquire about our services

Book or attend coaching sessions

Visit our website

5. How we use your personal data

We use your data to:

Provide coaching services

Manage bookings and payments

Communicate with you about your sessions or resources

Send relevant updates (with your consent)

Meet legal and accounting obligations

6. Lawful bases for processing

We process your data under:

Contract – to deliver the services you’ve requested

Consent – for marketing communications

Legal obligation – for tax and accounting purposes

Legitimate interests – to improve our services and website

7. Sharing your data

We do not sell your data. We may share it with:

Service providers (e.g., payment processors, email platforms)

Professional advisers (e.g., accountants)

Authorities if required by law

8. Cookies

Our website uses cookies to improve your experience. You can control cookies through your browser settings. See our Cookie Policy for details.

9. How we store your data

We store your data securely and only for as long as necessary:

Client records: up to 6 years after your last session

Marketing data: until you unsubscribe

We use secure systems and encryption where appropriate.

10. Your data protection rights

You have the right to:

Access your data

Correct inaccurate data

Request deletion

Restrict or object to processing

Data portability

To exercise these rights, contact us at Info@dayacoaching.co.uk.

11. How to complain

If you have concerns, please contact us first. You can also complain to the ICO:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113

Website: www.ico.org.uk

Last updated: 15/07/2026